Shipping Guidelines

Please be advised that we can not ship to a Post Office Box.

Pre-paid preservation kits and wedding gowns are shipped free of charge to virtually any address in continental United States (except for Alaska and Hawaii).

The preservation kit you order online will be sent to the address you specify in the "Shipping Information" section of Step 2 in the online order process.

Once you receive your kit there will be an order form included that you can specify where you would like the cleaned and preserved dress returned to (if different then the kit shipping address). If you would like to have your cleaned and preserved dress shipped to a different address simply update the address on the order form you will receive in your preservation kit.

Please note that if your preservation kit or preserved gown has already shipped and you would like to make a change to the shipping address there will be a $25.00 charge. UPS and The Wedding Gown Preservation Company charge $25.00 to change an address once your package is in route.

SHIP TO A BUSINESS ADDRESS INSTEAD OF A RESIDENTIAL ADDRESS

1. Business locations are generally delivered earlier in the day.

2. Business locations are generally more secure than a residential location.

3. Business locations generally have a person who signs for the package, thus leaving a paper trail.

4. Business locations accept packages so your shipment is inside a building and you don't have to worry about weather elements such as rain, heat, etc..

5. Make sure you include the company name and "in care of" (c/o) your name so the business knows to accept the package.

FOR RESIDENTIAL ADDRESSES

1. Make sure you include your complete address.

2. Please start looking for your package around the estimated delivery date.

3. If you know your address is hard to locate, please ship to a business, friend, or relative's address that is easier to locate.

4. Rural locations sometimes take longer to deliver.

5. If shipping to an address other than your own, please include "in care of" (c/o) the homeowners name on the package.

6. Make sure you have a mail receptacle.

FOR APARTMENTS OR GATED COMMUNITIES

1. Make sure you include your complete address.

2. Most carriers deliver to the Leasing Office instead of your doorstep.

3. Always check with your Leasing Office around the estimated delivery date (Please refer to your order confirmation for this date).

4. If you name is not on the lease, please include "in care of" (c/o) the lease holders name on the package.

5. If you do not have a Leasing Office on site and you live in a secure building where you must have a key or code to enter, DO NOT have your order shipped to this location.

** Please note that we cannot be responsible for missing or lost packages when the above guidelines are not followed. Additional shipping charges will be incurred for orders that are returned to us due to invalid information.

If you need to make a change to an order, please submit this in writing to us via email at: customerservice@affordablepreservation.com. Putting your request in writing will avoid any misinterpretations.