Question of the day – Does the size of the gown matter?

Question:

I was wondering if the size of the gown matters, as mine has quite a lot of tulle in it. Also, my gown has a beaded bust would the traditional work or do I need to get the celebrity line?

Response:

The size of the gown does not matter and either kit (Traditional Line or Celebrity Line) will work for your beaded bust gown.

Question of the day – Do you have a wedding gown clean only service?

Question:

I am planning on letting my sister wear my wedding dress and I need to have it cleaned.  Do you offer a wedding gown clean only service?

Response:

Yes – Often Brides want to wear their dress again for a second photo shoot or pass it on to another person to wear.  We have a “Clean Only” service for $139.00.

Question of the day – Do we ship to Alaska?

Question:

Do we ship wedding gown preservation kits to Alaska?

Response:

Unfortunately we do not ship to Alaska or Hawaii.  However, if you know someone in the lower 48 that can receive your kit you can have it shipped to them.  Your wedding gown will have to be returned to an address in the lower 48 as well.

Question of the day – Could you please tell me if there is any significant difference between the boxes used for storage in your Traditional and Celebrity line packages?

Question:

Could you please tell me if there is any significant difference between the boxes used for storage in your Traditional and Celebrity line packages?  Is it simply color or is one box type sturdier than the other?

Response:

The only difference in the boxes is the color.  The Celebrity line has more insurance ($1500 vs $500) and museum quality muslin wrap instead of acid free tissue on the Traditional line.

Question of the day – What accessories can I include with my wedding gown preservation?

Question:

What accessories can I include with my wedding gown preservation?

Response:

Accessories that can be included as part of the 3 complimentary accessories are your veil, detachable train, gloves, handkerchief, shawl, jacket, cape, duster, small purse, money bag, ring pillow, garter, scarf, and/or hat. If you would like to include 4 or more of any of these types of accessories the price is an additional $10 each, payable by check when you send in your gown (an order form will be included). Please note: All items placed in the preservation chest with your gown MUST be cleaned by Wedding Gown Preservation Company in order to be guaranteed. The exception would be a tiara, which can be included and placed inside the preservation chest with your gown upon request.

Question of day – Can I include my Tiara?

Question:

Can I include my Tiara when I send in my wedding gown and accessories?

Response:

Yes.  We will package your tiara in with your beautifully cleaned and preserved wedding gown so it shows through the display window in your preservation chest for no additional charge.  Please refer to our FAQ page for more info on the accessories that can be included with the preservation of your wedding dress.

Question of the day – What does round trip shipping include?

Question:

What does free round trip shipping include?

Response:

The prices for all our wedding gown preservation services include:

1. Free shipping of the Traditional Line kit or Celebrity Line kit to you
2. Free UPS pre-paid label to ship your wedding gown to our faciltiy
3. Free UPS shipping of your wedding gown back to you once it has been cleaned and preserved

Question of the day – Preserving a 31 year old wedding dress cost

Question:

My wedding dress is 31 years old and was preserved after my wedding, but then it was opened years ago and just put back in the box. I want to have it preserved and restored, but am unsure how much that would cost. If I buy the preservation and send it in then I am not able to pay what they want for any repairs, then what do I do? I would appreciate your help with this. Thank you.

Response:

In order to determine whether the yellowing and/or any stains that have appeared over time could be removed, it would be necessary to evaluate the wedding gown directly, especially considering the age of the gown, as not all older wedding gowns require restoration.  It really depends on how the fabric has aged. Some wedding dresses of that age require full restoration to bring them back to their original color and beauty.

What we would recommend is ordering the Traditional Line Kit online for $149. You will receive everything you need to send in your wedding gown, including a shipping box and prepaid shipping labels.

When you send in your wedding gown, please note on the form you’ll receive to send in with your wedding dress that you would like a quote for restoration if necessary. When the wedding gown is received it will be carefully evaluated. If your wedding dress can be cleaned without restoration there would be no additional charge.

If it needs restoration they will call you directly and let you know.  The total restoration cost would depend upon the specific care the gown needed and would be determined after the evaluation. We will not proceed without your approval. In the rare event it is determined that your gown cannot be cleaned and preserved for some reason, you will receive a full refund.

5 Star Review on Affordable Preservation Company

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Question of the day – Is your wedding gown preservation service available nationwide?

Question:

Is your wedding gown preservation service available nationwide?

Response:

Yes.  Our simple 3 step process wedding gown preservation service is available in the continental US.  See How it works for more details.